ReviewerOne Privacy Policy

This Privacy Policy explains how ReviewerOne (“we,” “our,” or “us”) collects, uses, and protects your information and/or data when you use our services and/or platforms. 

 

ReviewerOne is designed with the peer reviewer in mind and includes services and resources that aim to enhance the peer review process and support peer reviewers. We believe in protecting the privacy and security of our users and upholding the confidentiality of scholarly research. More importantly, we believe in the ethical and responsible use of AI in scholarly publishing and peer review.  

 

The Privacy Policy outlined below is applicable to the following: 

  • The ReviewerOne Website
  • The ReviewerOne Peer Review Platform/System
  • The Reviewer Academy
  • The Reviewer Community/Forum
  • ReviewerOne social media accounts and activity
  • All modes of communication with users from ReviewerOne, including but not restricted to emails or messaging

These are collectively referred to as “ReviewerOne.” You/Your/Yourself/Yourselves refers to users of ReviewerOne. 

 

Information collected from and about users 

We may ask you to provide certain categories of information as part of the registration process for ReviewerOne and for the use of our features and services. This will include (but not be restricted to) your:  

  • Full name
  • Email address
  • Academic/professional background
  • Your peer review related preferences
  • Usage data (IP address, browser type, device information, activity and session data, timestamps, usage, and activity)

We process your data solely for the purpose of providing our services. All data is processed during your session, and this is automatically deleted when your session ends.  

 

How we use your information 

The information we collect may be used to: 

  • Support the peer review of manuscripts on the platform, AI evaluations, and platform functionality
  • Generate assessments and analytics related to language, scope, and integrity
  • Improve, maintain, and personalize our services
  • Communicate important updates, system messages, or account notifications
  • Enforce our Terms and Conditions
  • Comply with legal obligations

We do not:  

  • Share your personal information with any third parties (unless legally required, and only after prior consent)
  • Store your information or uploaded files after your session ends
  • Store your personal identifiers or files on our servers after your session ends

We employ sophisticated encryption and security protocols to safeguard your information during the session. While files are temporarily processed, they remain secure and private during processing. 

 

Legal basis for processing (GDPR) 

If you reside in the EEA or the UK, we process your personal data under: 

  • Consent (Article 6(1)(a) GDPR) when you create an account or submit content
  • Legitimate interests (Article 6(1)(f) GDPR) to secure, operate, and improve our services
  • Legal obligation (Article 6(1)(c) GDPR) as required, to comply with relevant applicable laws

GDPR/UK GDPR (EU & UK Users) 

You have the right to: 

  • Access the personal data we hold
  • Request correction of inaccurate information
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact support@reviewerone.com  

 

Protecting confidentiality and intellectual property 

The privacy and confidentiality of the research entrusted to ReviewerOne is paramount. Our systems are designed to prevent unauthorized use or reinforcement learning on uploaded materials.  

 

This includes (but is not limited to): 

  • The content of manuscripts uploaded/configured for peer review (text, figures, tables, and references)
  • Files additionally uploaded on the system (such as supplementary data or multimedia files)
  • Metadata such as titles, abstracts, keywords, and author details
  • AI-generated analyses (created by the peer review platform) designed to assist reviewers identify any major concerns in manuscripts

All files are deleted automatically at the end of each user session. No uploaded research/content is used for platform training.  

 

User chat logs may be saved within accounts for convenience, but sensitive documents never persist beyond the session.  

 

This policy safeguards user privacy and the integrity of scientific work. 

 

ReviewerOne reserves the right to update its Privacy Policy as necessary in order to comply with legal and operational changes. 

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